Last updated: November 28, 2025

This Privacy Notice for Cripps Media ("we", "us", or "our") describes how and why we may access, collect, store, use, and share ("process") your personal information when you use our services ("Services"), including when you:

You visit our website or any website of ours that links to this Privacy Notice
You engage with us in other related ways, including marketing or events

Questions or concerns

This summary provides key points from our Privacy Notice. You can find more details about any topic by using the table of contents below.

Summary of key points

Cookies are small data files placed on your computer or mobile device when you visit a website. They are widely used to make websites work efficiently and to provide reporting information.

Cookies set by the website owner are known as first party cookies. Cookies set by other parties are known as third party cookies. Third party cookies enable features such as analytics or embedded content to function on or through the website. These parties may recognise your device when it visits this website and others.

What personal information do we process

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.

Do we process any sensitive personal information

Some information may be considered special or sensitive in certain jurisdictions, such as racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties

We do not collect any information from third parties.

How do we process your information

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which types of parties do we share personal information

We may share information in specific situations and with specific categories of third parties.

How do we keep your information safe

We have organisational and technical processes and procedures designed to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be fully secure.

What are your rights

Depending on where you are located, applicable privacy laws may provide you with rights regarding your personal information.

How do you exercise your rights

The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Table of contents

What information do we collect

• How do we process your information

• What legal bases do we rely on to process your personal information

• When and with whom do we share your personal information

• Do we use cookies and other tracking technologies

• How long do we keep your information

• How do we keep your information safe

• Do we collect information from minors

• What are your privacy rights

• Controls for do not track features

• Do United States residents have specific privacy rights

• Do we make updates to this notice

• How can you contact us about this notice

• How can you review, update, or delete the data we collect from you

1. What information do we collect

Personal information you disclose to us

In short

We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you express an interest in obtaining information about us or our services, when you participate in activities on the Services, or when you contact us.

Personal information provided by you may include

Names

• Email addresses

• Mailing addresses

• Contact preferences

• Sensitive information

• We do not process sensitive information.

• Payment data

• We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled and stored by Stripe and Payhip. You may review their privacy notices at the following links:

  • https://stripe.com/privacy

  • https://payhip.com/privacy

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

In short

Some information, such as your IP address and browser or device characteristics, is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services. This information is primarily needed to maintain the security and operation of our Services, and for internal analytics and reporting.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more in our Cookie Policy.

The information we collect includes

Log and usage data, including IP address, device information, browser type, date and time stamps, pages viewed, searches, and actions taken within the Services.

2. How do we process your information

In short

• We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

• We process personal information for a variety of reasons depending on how you interact with our Services, including:

• To deliver and facilitate delivery of services

• To respond to user enquiries and offer support

• To send administrative information

• To fulfil and manage orders

• To enable user to user communications if applicable

• To request feedback

• To send marketing and promotional communications in line with your preferences

• To identify usage trends

• To determine effectiveness of marketing and promotional campaigns

• To protect an individual’s vital interests

3. What legal bases do we rely on to process your personal information

In short

We only process your personal information when we have a valid legal reason to do so under applicable law.

If you are located in the EU or UK, the GDPR and UK GDPR require us to explain the legal bases we rely on. These may include:

Consent
Performance of a contract
Legitimate interests
Legal obligations
Vital interests

If you are located in Canada, we may rely on express or implied consent, and in certain cases may process information without consent where legally permitted.

4. When and with whom do we share your personal information

In short

• We may share information in specific situations and with specific categories of third parties.

• We may share your data with vendors, service providers, contractors, or agents who perform services for us and require access to that information.

• Categories may include

• Data storage service providers

• Payment processors

• Sales and marketing tools

• Cloud computing services

• Website hosting service providers

• Communication and collaboration tools

Business transfers

We may share or transfer information in connection with any merger, sale of company assets, financing, or acquisition.

Online tracking technologies

We may use cookies and similar tracking technologies to gather information when you interact with our Services. Specific information is set out in our Cookie Policy:

Google Analytics

We may share information with Google Analytics to track and analyse use of the Services. To opt out, visit:
https://tools.google.com/dlpage/gaoptout

5. Do we use cookies and other tracking technologies

We may use cookies and similar tracking technologies such as pixels and web beacons. For more information, please see our Cookie Policy:

6. How long do we keep your information

In short

We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

When we have no ongoing legitimate business need to process your personal information, we will delete or anonymise it. If deletion is not possible, we will securely store it and isolate it from further processing until deletion is possible.

7. How do we keep your information safe

In short

We aim to protect your personal information through organisational and technical security measures.

No electronic transmission or storage method can be guaranteed fully secure. You use the Services at your own risk and should access them within a secure environment.

8. Do we collect information from minors

In short

We do not knowingly collect data from or market to children under 18.

If we learn that personal information from individuals under 18 has been collected, we will take reasonable measures to delete it. If you believe we may have collected such data, please contact us at hello@jacquelinecripps.com.

9. What are your privacy rights

In short

Depending on where you are located, you may have rights that allow you greater access to and control over your personal information.

In some regions, including the EEA, UK, Switzerland, and Canada, these rights may include requesting access, rectification, erasure, restriction, portability, and the right to object to processing.

Withdrawing consent

If we rely on consent, you may withdraw it at any time by contacting us.

Opting out of marketing

You can unsubscribe at any time using the link in our emails, or by contacting us. We may still send service related messages.

Cookies

Most browsers accept cookies by default. You can remove or reject cookies, but doing so may affect site features. See our Cookie Policy:

If you have questions about your privacy rights, email hello@jacquelinecripps.com.

10. Controls for do not track features

Most web browsers include a Do Not Track feature. At present, there is no uniform standard for recognising DNT signals. We do not currently respond to DNT signals.

11. Do United States residents have specific privacy rights

In short

If you are a resident of certain US states, you may have rights to request access to, correct, or delete personal information, and to opt out of certain processing.

If you would like to exercise these rights, contact us at hello@jacquelinecripps.com.

12. Do we make updates to this notice

In short

Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top of this page.

13. How can you contact us about this notice

If you have questions or comments about this notice, email us at:
hello@jacquelinecripps.com

14. How can you review, update, or delete the data we collect from you

Depending on your location, you may have the right to request access to, correct, or delete your personal information, or withdraw consent. To make a request, please contact us at hello@jacquelinecripps.com.